Shipping Policy
Welcome to SnugPaws! We are dedicated to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand our processes and expectations.
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (Within [Your Country]):
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
International Shipping:
We ship worldwide! Delivery times and shipping costs may vary by destination. International orders typically take 7-21 business days to arrive.
Customs, duties, and taxes are the responsibility of the customer and are not included in the shipping cost.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website.
Please note that tracking information may take up to 48 hours to update.
Shipping Delays
While we strive to meet all delivery estimates, unforeseen circumstances (such as weather or carrier delays) may impact shipping times. We appreciate your patience and understanding.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at snugpawsassist@gmail.com within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Address Errors
Please double-check your shipping address before placing your order. SnugPaws is not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions about our shipping policy, feel free to reach out to us at snugpawsassist@gmail.com
Thank you for shopping with SnugPaws!